Frequently Asked Questions
A client must initially provide BGC with contact details and a valid piece of government ID, from there dealing with BGC is kept quite simple.
You can call to place an order and either arrange for pickup, shipping, or storage of your metals.
If you are based in the Greater Vancouver area, you can visit our retail location to either place an order or make a purchase. For more information, please refer to our silver and gold trading services.
You can call to place an order and either deliver the metals in person or ship them to us.
This can be arranged by your own means or through our secure and insured service. The cost varies with the weight and value of the items sold. For more information, please refer to our services section.
We accept and issue Canadian and US dollars only.
Our prices page displays the current rates.You can call us to place an order to buy and lock in the price and quantity. If you are based in Vancouver, please visit our retail location and take the price offered in store. By locking in the price, you agree to pay that price regardless of any changes to the price of the product thereafter. You can arrange for delivery, pickup or storage either on the phone or in person. If you place an order by phone you must lock in the price and quantity and either arrange for pickup, delivery, or storage. You then have 3 business days to arrange for payment and delivery to us in any of our acceptable payment methods.
Our prices page displays the current rates. You can either call us to place an order to sell and lock in the price and quantity or take the price offered in store. By locking in the price, you agree to sell at that price regardless of any changes to the price of the product thereafter.
If you place an order by phone you must lock in the price and quantity and either delivery the product in person (yourself or a representative) or ship the product to us. If you wish and the cost is acceptable to you, we can arrange the shipping and insurance for you. The cost varies depending on the weight and value of the products sold. Please contact us for further details. No matter which method of delivery is chosen, you have 3 business days to get your product to us from the time you place the order.
Cash (At our Retail Location outside of Vancouver) – If cash purchases exceed $10,000 CAD, a large cash declaration form must be completed as per regulations of FINTRAC, the government agency that monitors Money Laundering and Terrorist Financing in Canada.
Debit (At our Retail Location outside of Vancouver) – Please note debit cards have a daily transaction limit, please ensure your limit is above your payment requirements.
Bank Drafts – We accept bank drafts issued by any major Canadian or US Banks. We reserve the right to verify all bank drafts given as payment. Please ensure you include the contact information for the issuing bank to facilitate the verification process if deemed necessary, particularly if you are making payment in person and wish to take delivery of the product immediately.
Money Orders - We accept money orders issued by any Major Canadian or US Banks. We also accept USPS or Canada Post money orders. We reserve the right to verify all money orders given as payment. Please ensure you include the contact information for the issuing bank to facilitate the verification process if deemed necessary, particularly if you are making payment in person and wish to take delivery of the product immediately.
Cheques – We accept personal and company cheques for payment. If the cheques are drawn from a Canadian financial institution, they are held for a minimum of 7 business days for clearance. If cheques are drawn from a US financial institution, they are held for a minimum of 10 business days for clearance. We do not accept cheques drawn from other foreign institutions.
Bank Wires – We accept bank wires from any financial institution. Please contact us for further details to arrange for wire payments.
Branch to Branch Transfers – We accept Branch to Branch transfers if you bank with the following institutions:
1. Royal Bank of Canada
2. Bank of America
Cash (In Store Only – Greater Vancouver location)
Cheques– We can issue you a company cheque which can be issued in store, mailed to you, or deposited your account with select Canadian banking institutions.
Bank Wire – For payments to any major US or Canadian Banking Institution you wish. Please be advised that we will deduct from the total payment the wire fee that our bank charges us. A fee that a client is charged for receiving a wire depends on what they have negotiated with their bank.
There is no sales tax on pure gold, silver, or platinum. In particular, if the purity of the coin is greater than 0.995 then it is exempt from sales tax.
BGC does provide storage for customers in Canada. When a client books an order they may choose to have BGC arrange storage for them. Although BGC recommends to clients to hold their own, bullion storage services may be provided on booked transactions.